We heard several weeks ago that the Militarum Tempestus was going not going to be made anymore, and then suddenly we had confirmations that it was indeed going to be supported. The issue is whether or not people were going to need to rush to get the mini-codex or if they could wait. After all it was selling out in many places.
Some of this came from mislabeling on the website. Either its not available anymore, or its out of stock. We would as a community just like to know for sure.
Well, today within an hour or so of each other, two emails were received by the same person from two different Customer Service reps, each answer different. Here are the responses....... with names of the representatives removed.
Response number 1
1 May 2014 13:42:08Many thanks for your email and we do apologise for the long delay in responding to you. Since the new web store launched we have received a large increase in both calls and emails.
Unfortunately we no longer sell the Codex Tempestus I am afraid and it is currently an obsolete product which we are not expecting to get more stock off.
The best thing we can suggest to get this now would be online auctions sites or trade stockist's I am afraid.We do apologise we could not help further and if you have any other questions please feel free to contact us.
Kind regards,
Games Workshop Customer Service
Response number 2
1 May 2014 15:14:17Thanks for the email, apologies for the delay in reply, we have seen an increase in number of calls and emails and are currently working through our emails.
We have spoken with our product supply team for you, we will be publishing some more Militarum Tempestus Codices, we are expecting to receive our delivery of them within the next month and they should be available to buy from the Games Workshop website around the end of May or the beginning of June.
We hope this helps.Regards
Games Workshop Customer Service
My biggest issue here is, please just make it one or the other, and let us know. Apparently there is some serious confusion going on.
